New Faces: Christina Mitsopoulou, Sales & Reservations Manager at ‘Mykonos Pearls’

“New Faces” is a column by GTP that introduces the young professionals of the Greek tourism industry. In each column, the young Greek professionals refer to issues related to their profession, the travel & tourism sector and Greece as a destination.

Christina Mitsopoulou

“I make every possible effort to satisfy all the demands of clients in the best possible way and establish a relationship of trust.”

Business: Mykonos Pearls
Location: Mykonos

Christina Mitsopoulou was born in Athens. She is a graduate from the Athens Technological Institute with a major in Hotel and Tourism Management. Ever since she can remember, she desired a career in the hospitality and tourism industry. Christina’s work experience began in 2008 as a coordinator in a local Greek travel agency and from there she landed the position of Commercial Executive at Athens International Airport (AIA). In 2010, she began working at booking.com as an Account Manager. This year, Christina decided to take the next step in her career: Sales & Reservations Manager of the tourism enterprise ″Mykonos Pearls″. Her dream is to explore the world and learn about other cultures and to date she has traveled to 26 countries.

• What are the things you like best about your job and how would you describe your hospitality and tourism management philosophy?

Being the Sales & Reservations Manager of “Mykonos Pearls”, a fast-growing company in the field of tourism that manages an impressive selection of masterpiece villas on the island of Mykonos, what I enjoy the most is that I have a daily communication with both my colleagues and the clients. I make every possible effort to satisfy all the demands of clients in the best possible way and establish a relationship of trust.

• Have you had to face any challenges in your career to get to where you are today?

With my creative skills I feel that I participate in every project wholeheartedly, which actually has its own challenges to overcome. Problem solving is part of my everyday work routine as every reservation has a series of elements that must be confirmed. Although challenges arise, I always make sure to find solutions and ensure that customers receive what they wish and pay for.

• In regards to hospitality, where do you think Greece needs to improve the most?

A need for an improvement in the overall infrastructure of Greece is needed. We must consider all the critical aspects of the country’s infrastructure, which should not be limited to hotel and venues, but also our shipping ports, airports, railway links and road network. Improving all our transport networks will help create better efficiencies in moving people and products to the benefit of our country.
Our economy relies on the tourism industry, so improving our infrastructure will have great benefits for Greece. We also must consider the environmental impact on any changes we make, as well as examine how we can clean up our cities to make them more attractive to visitors.

• What would you say is Greece’s best kept “secret”? (In other words, what shouldn’t be a secret in your opinion and should be promoted more abroad?)

Greece is a 365-day tourism destination. All four seasons – winter, summer, spring and autumn – appeal to travelers. There are multiple destinations in Greece that have completely contrasting experiences – city, culture and history.

• What is your favorite destination and beach in Greece and why?

Mykonos is a beloved destination because it exudes excellence in the accommodation and cuisine throughout the entire island. The sheltered beach of Ornos, with the small fishing harbor, is for me the most ideal beach in the country.

• If you could pass on a message to the hospitality industry about Greece, what would it be?

Greece has everything that any Mediterranean country can offer and more! We have a culture that is steeped in history, with gastronomy and hospitality being at the heart of that culture.

• What are your plans for the future?

To stay in the industry I love and for which I have a great passion. My 10 years’ experience has proven that I made the right career choices and I am satisfied everyday.

• If you didn’t work in the hospitality industry where would you be?

Perhaps in a nearby field, such as communication and marketing. In any case, hospitality is my first choice.

Connect with Christina Mitsopoulou on LinkedIn