Star Alliance, Air China and Beijing Capital International Airport (BCIA) recently signed a Memorandum of Understanding (MoU), aiming to establish BCIA as a leading hub and transfer airport, and enhance the customer experience.
The signing took place during the Star Alliance Chief Executive Board meeting in Beijing.
“The opening of the second airport at Daxing presents us with an opportunity to cement our commitment to Beijing Capital International Airport. This agreement now sets the foundation to provide a superior customer experience and achieve future growth at the Beijing hub”, said Christian Draeger, vice president customer experience of Star Alliance.
The MoU will allow the Alliance to implement airport automation initiatives such as off-airport check-in, fast bag drop or self-tagging. Common handling solutions, optimized transfer processes and the Star Alliance Connection Service will provide further benefits to the customers.
“This is a win-win situation for all sides”, said Du Qiang, vice president of Beijing Capital International Airport. “Having the commitment from Star Alliance allows us to secure the necessary resources to jointly provide an improved customer experience at our airport.”
On behalf of Air China, senior vice president Zhao Xiaohang said the airline will play its role in securing the Alliance’s long-term presence at Beijing Capital International Airport, while celebrating its 10th anniversary as a Star Alliance member.
There are currently 17 Star Alliance member airlines serving BCIA, operating over 742 flights per day and connecting Beijing with 177 destinations in 41 countries. Among them are Air Canada, Air China, Egyptair, EVA Air, Lufthansa, Singapore Airlines, SWISS and Turkish Airlines.