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Turkish Airlines Enhances In-flight Entertainment System

Turkish Airlines has announced that it has enhanced its in-flight entertainment system, which now features a completely redesigned and improved user interface that makes the offered content and information services more enjoyable and easier to use.

The newly designed in-flight services include a variety of new features such as category filtering for movies or ratings of TV shows and movies from the renowned database IMDb (Internet Movie Database).

The system also offers a new search function that allows passengers to access content more easily and quickly by searching all across movies, TV shows, music and games. In this context, Turkish Airlines’ selection of “Accessible Movies” that are dubbed or subtitled with special descriptions for visually or hearing impaired passengers has also been extended to a total number of now 11 titles.

Also, a “Do not disturb” function allows passengers to specify to the cabin crew whether they do not want to be disturbed during the whole flight or just want to be woken up for the food service.

Moreover, business class passengers will have an additional handset available that includes its own second screen. Thus, they can for example follow the flight status info on the handset’s display while watching a movie on their personal screen.

According to Turkish Airlines, the entertainment system’s redesign was based on an extensive study conducted by professional usability and user experience laboratories to maximize user-friendliness.

In order to further improve the comfort and satisfaction of passengers, Turkish Airlines has also started to research its eXPhone service on a B777 TC-LJJ aircraft with test flights in January. This service will enable passengers to access the internet securely, read and answer e-mails and text messages or update social media profiles from their mobile devices. The eXPhone service, offered in cooperation with Panasonic/AeroMobile, will be refined based on the feedback of passengers and cabin attendants and is scheduled to be deployed in additional aircrafts later this year.

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