Sofitel Athens Airport was recently honored with the Guest Review Award 2016 from Booking.com for achieving top review scores for its hospitality services.
The Guest Review Awards honor excellence in hospitality and are given to establishments that consistently achieve outstanding guest reviews on the site.
“For another year, Sofitel Athens Airport has been recognized with the ‘Guest Review Award’ distinction and is ranked amongst the top customer service providers globally”, Stavrou said.
With more than 100 million reviews now on Booking.com, huge amounts of data are analyzed to ensure that the properties offering guests the best experiences get the recognition they deserve. Only verified reviews appear on the site and a dedicated customer service team ensures that only scores from these genuine guests who have stayed at a property are included. A Guest Review Award is sent to any Booking.com property with an average score of 8 or above.
“With our guest review awards, we congratulate, thank and honour the incredible dedication of our partners to create great guest experiences for our customers, time and time again”, said Remco van Zanten, Global Director of Partner Services as Booking.com.
Over 12,400 accommodation properties in Greece delivered great experiences and were honored with Booking.com’s 2016 Guest Review Award.