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Domotel Hotels: ‘Our Guests Find a Home Far Away from Home’
Posted On 27 Oct 2015
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Konstantinos Alexopoulos, the CEO of Domotel Hotels & Resorts, informs on the Greek boutique and lifestyle hotel chain’s aim, which is to deliver unique and innovative experiences to guests.
Konstantinos Alexopoulos, CEO of Domotel Hotels & Resorts.
“Domotel Hotels & Resorts is a Greek boutique and lifestyle hotel chain. Our business is service and our product is experiences.
We operate 7 prestigious, 4- and 5-star properties in the top destinations of the Greek mainland in the cities of Athens, Thessaloniki, Volos and Karditsa, in the ski resorts of Arachova-Delphi and Kaimaktsalan and on the magical Ionian Sea in the Sivota resort.
Our vision is to become the first choice of boutique, lifestyle and historical hotel chains in the region and to promote the local elements while delivering professional, hyper-personalized and worry free hospitality.
Our objective is to inspire our staff to become the best they can and to deliver unique and innovative experiences to our guests. Our success relies on our values and priorities, focusing in quality, hospitality, humanity and sustainability.
Our core human resources management schemes, the Domotel Academy (our own developed and operated ongoing training system) and the Domotel Smiles (our staff appraisal program and motivation engagement scheme) are reinforcing our hospitality professionals in order to increase their service efficiency and motivation. We are committed to ensure that our employees are as happy, satisfied and loyal as we want our guests to be.
Both infrastructure and services aim to provide hassle-free accommodation yet with a variety of experiences offered. Some of them are being customized for today’s contemporary frequent traveler while others promote every day luxury and bliss with a local touch.
All our properties have their individual and strong concept, aesthetics and set of services. In each Domotel Hotel or Resort we promise that all of our guests will find the same guest-oriented experience, making them feel like being professionally, yet individually serviced in a home far away from home.”
