Emmanuel Vrettos (photo) has been elected president of the Union Internationale des Concierges (UICH) Les Clefs d’Or. Mr. Vrettos is the Chef Concierge in Hotel Mistral in Piraeus, Greece.
“We have made great progress as a social and professional partner on an international level in Tourism and will continue to increase our presence in Tourism Schools around the world to educate and motivate the new generation of concierges,” Mr. Vrettos said during his inaugural address at the 60th UICH Congress held recently in Queenstown, New Zealand.
“Les Clefs d’Or” 60th Congress
At the congress, the hospitality industry’s leading “Ambassadors of Service,” professional concierges representing the top hotels and resorts in the world, celebrated 60 years of exceptional service, memorable guest experiences and the rich history of their global network.
Known for setting the highest standards of guest care, over 300 Les Clefs d’Or (translated as “The Keys of Gold”) concierges, from almost 50 countries, focused on global hospitality trends, innovation in social media, evolving guest preferences and experiences and the future of the concierge profession.
Next year’s 61st UICH Congress will be held in Kuala Lumpur, Malaysia.