SuitePad Strengthens Hotel Industry with Free Online Courses
SuitePad, a leading provider of in-room tablets in the hotel industry, recently launched a new e-learning platform to revolutionize the way hoteliers and their employees, students, and trainees are trained.
Titled SuitePad Academy, the platform offers a range of specialist knowledge and practical skills that can be used to advance careers and promote sales in the hotel industry.
The SuitePad Academy courses are modular and completely digital, allowing participants to work on the contents and exercises at their own pace and convenience.
The courses are also accompanied by videos and helpful tips to make learning easier. Each graduate receives a certificate from the SuitePad Academy at the end of a course.
“To remain competitive in the long term, hotels need to know current trends and developments and train their employees accordingly – the easiest way to do so is by doing it digitally. And because we want to strengthen the entire industry, our online courses are completely free of charge,” said Moritz von Petersdorff-Campen, co-founder and managing director of SuitePad.
The first online course from the SuitePad Academy covers the topic of “Guest Communication & Storytelling“. A total of seven easy-to-understand modules teach methodical and practical tools for effective communication. The course aims to strengthen guest loyalty, increase outlet utilization, reduce workload, and avoid frequent mishaps.
SuitePad Academy plans to roll out additional courses in the future, covering diverse topics such as hotel technology, hotel rooms of the future, upselling, process optimization, and modern hotel marketing.
More information on the SuitePad Academy can be found here.
SuitePad’s in-room tablets combine a guest directory, booking tool, phone, TV control, and more in one device.
Over 1,000 customers worldwide use SuitePad to improve guest communication, generate higher sales revenue, and optimize processes. In January 2023, the Berlin-based company was awarded the HotelTechAward “Best Guest Room Tablet” for the fourth consecutive time.