Greek authorities have extended the voucher period for cancelled trips due to Covid-19 to March 31, 2022, in view of ongoing restrictions. The decision, included in new tourism legislation published recently in the Government Gazette, concerns vouchers issued for cancelled trips in 2020 which were not used in 2021.
The extension will allow more vouchers to be used to offer consumers other services in efforts to reduce the amounts due and lead to the gradual normalization of the situation, said the Federation of Hellenic Associations of Travel & Tourist Agencies (FedHATTA) in a statement.
FedHATTA expressed its satisfaction with the decision and the revised tourism ministry legislation (Article 61), noting that the government “finally realized the serious problem faced by tourist offices with regard the return of money during the 18-month expiration of each voucher in this particularly difficult economic period”.
The new tourism legislation Ν.4875/2021 (in Greek) that was published in the Government Gazette (ΦΕΚ 250 Α’ 23.12.2021) can be seen here.
Last year, the government revised regulations to the law on refund claims regarding bookings of airlines, ferries, yachts, hotels and travel packages that were canceled due to the pandemic.
Consumer groups have repeatedly called for the implementation of EU law which foresees the option of full refunds.