Based on unbiased guest reviews, this accolade recognises superior services, facilities and customer experiences offered by hotels around the world.
Reviews are collected from genuine customers via Reevoo, an independent and impartial third-party company. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of ten.
Philoxenia Hotel has received an overall score of 9.1/10.
“We are delighted that Philoxenia Hotel is one of the top British Airways-rated hotels for 2020. In a challenging year of uncertainty, this award is a testament of the hotel’s commitment to offering exceptional customer experiences. We look forward to continuing our relationship and together delivering unforgettable holidays for our customers,” the hotel’s manager Kostas Skepetaris said.
Located in the village of Psakoudia in the Sithonia peninsula, only an hour away from Thessaloniki’s Makedonia Airport, the recently renovated hotel complex includes prime accommodation facilities, two heated pools, a pool bar, restaurants, gardens with flowers, olive trees and aromatic herbs, a fitness room and a kids club.
British Airways Holidays has gathered nearly 24,000 independent reviews in 2020 and awarded 475 Customer Excellence Awards across the globe to recognise the top-rated hotels.