Greek hospitality consulting company rapidbounce recently launched new applications for its partners in the field of tourism, food and beverage (F&B) and customer services. rapidbounce offers marketing services to hotels.
“We are constantly upgrading our services and creating innovative solutions for the needs of the market… Our first concern is to study the market and its needs and then find solutions that will help our partners in their business,” the company said in an announcement.
New digital menu app
rapidbounce has launched a new QR code menu app to make it easier for customers to find what they are looking for in a smooth and quick process.
QR code menu is the digitization of the menu of a restaurant or the price list of a store that offers services. With the new app, customers will be able to scan the QR code, using the camera of their mobile phone and the selected menu will be displayed on the screen.
All menus are carefully designed by rapidbounce to offer a unique customer experience.
Being one of the first companies to bring the Ε-Check-In to the Greek market, rapidbounce’s service is already known to its partners, as it has been applied to their hotels for several years.
The new app offers visitors the opportunity for travelers to check in electronically, contactless and remotely prior to their arrival. This way time is saved for both customers and hoteliers, who will be able to know the arrival time of visitors and make the necessary arrangements.
rapidbounce has automated the Ε-Check-In service in its customers’ emails and in this way when a reservation comes from an online booking engine, the visitor receives the corresponding Ε-Check-In form.
This year rapidbounce decided to upgrade the Ε-Check-In service with an “offline mode” function. Now hoteliers are able to personally send the Ε-Check-In form to reservations in the case of bookings that have not been completed via online engines (because they were made over the phone or are ‘walk ins’).
“rapidbounce is constantly evolving and upgrading its services so that its partners remain at the top of competitiveness,” the company said.