AEGEAN is offering a new flexible voucher option to its passengers, as frequent and sudden changes in travel restrictions imposed by EU countries to control the coronavirus (Covid-19) pandemic lead to unanticipated changes in travel arrangements.
With immediate effect and for initial travel date from November 6, 2020 until March 28, 2021, AEGEAN is introducing a new voucher option for passengers whose flight is not canceled but want to voluntarily cancel their ticket due to travel restrictions imposed.
The above mentioned passengers will now have the option to request a voucher of the same value as the ticket purchased, eligible for redemption on any future flight within the next 18 months.
Additionally, and for the same travel period until March 28, passengers may modify their reservations with no rebooking fees and no fare difference on any available flight to the same destination to any future date (with a travel date of up to 31/10/2021). In addition, passengers can always request to change their ticket to open status for one year from the date of their initial booking.
It is noted that in the event of flight cancelation by AEGEAN due to the above mentioned travel restrictions, passengers my always request for a credit voucher of the same value as the ticket purchased (plus an additional 10 percent) or request a refund.