Emirates Partners with Huawei to Enhance its Mobile App Experience for Customers

Emirates has partnered with Huawei, one of the world’s top smartphone brands, to promote the Emirates app to Huawei phone users and build a more convenient and rewarding experience for passengers in the post-pandemic era.

Since January 2020, Emirates passengers have been downloading the Emirates app (Android version) at AppGallery and benefiting from its rich range of functions. The recent enhanced collaboration between the two parties extends the shared platform to include SmartCard Integration, providing a quick booking option for Emirates app users in the Chinese mainland and the UAE, as well as the ability to easily access their travel and flight information.

“Considering Huawei’s strong market position in the Chinese mainland and the UAE, we are proud to collaborate with them on promoting our app. The engaging tools that are available on the Huawei AppGallery can help us create closer bonds and experiences with more customers, especially in China, which is a significant market for us,” an Emirates spokesperson said.

Subsequent phases of the joint cooperation will see Emirates and Huawei planning to expand features available to the airline’s customers by integrating the Emirates app with the Huawei Wallet platform. The new features will enable Skywards members to store membership details and loyalty points, in addition to boarding passes and vouchers in the Huawei Wallet.

Furthermore, Emirates customers will also soon be able to enter any of its worldwide lounges by simply tapping their Huawei device at the door.

The collaboration may also extend in the near future to include payment options and rewarding experiences, allowing easy redemptions of Skywards Miles and the ability to earn Huawei points.