Lufthansa Group Restricts Exceptions from Compulsory Masks

The airlines of the Lufthansa Group are restricting the exceptions from the obligation to wear a mask onboard their flights.

Starting September 1, an exemption from the obligation to wear a mask during the flight for medical reasons will only be possible if a medical certificate is presented on a form provided by the airline. Passengers can download the document from the airlines’ websites.

In addition, passengers who are unable to wear a mask during the flight must present a negative Covid-19 test, which is not older than 48 hours at the scheduled start of the journey. This ensures maximum safety for the passengers traveling with them.

Passengers will be comprehensively informed about the new requirements on the airlines’ websites and social media channels, as well as via e-mail and SMS. This is intended to give customers the opportunity to adapt to the changed rules in good time.

The airlines in the Lufthansa Group introduced compulsory masks on board their flights at the beginning of May, as well as extensive hygiene measures on board and on the ground.

They are also in close contact with the European Aviation Safety Agency (EASA), the European Centre for Disease Prevention and Control (ECDC) and national authorities to promote the ongoing development and harmonization of health standards in air transport during the corona pandemic.