Emirates is implementing thermal screening measures for all passengers travelling on US flights departing from Dubai International Airport.
As of March 12, thermal scanners have been placed at departure gates for all US gateways. If a passenger is found to have a higher than normal temperature, they undergo further testing. This is in addition to the thermal screenings done for all passengers on arrival as they pass through customs.
In addition, Emirates has suspended its flights between Dubai and Italy.
“Emirates has been coordinating efforts in conjunction with local health and regulatory authorities, including the Dubai Health Authority, so that the airline meets or exceeds local and international guidelines and directives around COVID-19,” the airline said in an announcement.
Emirates plans to gradually roll out thermal screening procedures for all of its flights departing Dubai to ensure the health and safety of its customers travelling abroad.
Passengers are advised to observe the general recommended time of arrival at the airport, which is three hours ahead of departure, to ensure seamless check-in procedures and to complete their immigration formalities.
In addition to thermal screening procedures at the airport, Emirates has also implemented proactive and voluntary measures to ensure a safe flying experience with enhanced cleaning and complete disinfection protocols in over 248 aircraft departing Dubai each day. The airline utilises high-grade cleaning chemicals proven to kill viruses and germs, leaving a long-lasting protective coating against viruses, bacteria and fungi on surfaces.
Emirates has also introduced a new fee waiver policy for all booked tickets issued until March 31, aiming to provide its customers with more flexibility, choice and value, should they decide to change their travel plans due to COVID-19.