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Emirates Introduces New Fee Waiver Policy

Emirates has introduced a new fee waiver policy for all booked tickets issued until 31 March 2020, aiming to provide its customers with more flexibility, choice and value, should they decide to change their travel plans due to the evolving COVID-19 outbreak.

Customers can change their booking to any date for travel within an 11-month date range in the same booking class without change penalties. Difference in fare – if applicable – applies. The policy covers all existing destinations across the Emirates network.

“We want our customers to feel fully supported, comfortable and confident when making travel plans, while offering them the best fares, without incurring change fees should they decide to delay or adjust dates,” said Emirates Chief Commercial Officer Adnan Kazim.

For additional peace of mind, Emirates is also taking its aircraft cleaning process to the next level through additional precautionary measures of implementing enhanced disinfecting procedures after flights from destinations most affected by COVID-19.

Customers who wish to change their travel arrangements after making bookings until 31 March, can visit their travel agent or contact the Emirates call centre at +30 2109333400 (for Greece).

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