Sabre Corporation, a leading global travel technology provider, recently released a consumer trends study explaining the “Retail Revolution” in the hospitality industry.
The report outlines major trends fueling the cohesion of hospitality and retail with real-world examples of how brands are responding. As underlined by Sabre, it is crucial for hoteliers to understand the trends in order to keep pace with consumer expectations.
“Technology is changing the expectations of today’s traveler. They demand flexibility, optionality and a seamless shopping experience that goes beyond booking a guest room. This presents exciting opportunities for hoteliers to extend far beyond their traditional offerings,” said Clinton Anderson, president of Sabre Hospitality Solutions.
The report details how innovative retail and hospitality players are harnessing six key consumer trends to drive innovation and improve their guest experience.
Moreover, it includes actionable insights to fuel creativity and gain a deeper understanding of how concepts can be applied to provide guests with convenience, relevance, fun, recognition and support – the things they crave in today’s retail-driven environment.
“Hoteliers must pay attention to the consumer behaviors driving this retail revolution and capitalize on the possibilities. As the trusted technology partner to over 40,000 hotels, Sabre is best-positioned to offer hoteliers industry-first technology that enables the creative and personalized offers their guests expect,” Anderson added.
To discover the six consumer trends powering the Retail Revolution across the hospitality industry, press here.
Sabre’s study was conducted in partnership with TrendWatching, a firm of experts on global consumer trends and insights.