Greek hoteliers gain valuable insight on the new digital revolution
The Hellenic Chamber of Hotels is moving forward with determination to turn the page and welcome the “New Greece” for tourism, following the difficult years of austerity and surveillance programs.
“The ‘New Greece’, which we all hope to see after this great adventure of the crisis, is really in our hands,” the chamber’s president, Alexandros Vassilikos, said during his opening speech at the 2nd International Hospitality Forum, a leading institution of dialogue, information, updates and exchange of expertise for the Greek hospitality industry.
An initiative of the chamber and held for the second year, the forum took place on Saturday, during the Xenia 2018 hospitality trade show in Athens.
As highlighted by Vassilikos, the forum’s overall concept was based on five pillars to help lead the sector to a ‘New Greece’, a Greece that will not be followed by past bad habits of convenience.
“Five pillars that can make a big difference between yesterday and tomorrow… Creativity, Extroversion, Cooperation, Immediacy and Solidarity. Five pillars on which tourism has proven itself and can give much more, as it builds upon them a new vision of the country for the 21st century,” the chamber’s president said.
Among the issues touched during the 2nd International Hospitality Forum, were the global trends that are expected to shape and determine the future of hospitality in Greece, new digital channels for the sale and distribution of the hotel product, as well as new investments that are essential for the industry.
The forum’s program consisted of four panel discussions focused on investments, big data, digital distribution and the sharing economy and were attended by over 500 hotel owners and executives, foreign and Greek hospitality experts, prominent academics and representatives of internationally acclaimed consulting companies.
Among the main conclusions of the forum was that the creation of the ideal holiday experience at a destination is in the center of the new digital revolution in tourism and that the offered product itself continues to be the main incentive to book on online channels.
“Therefore, Greek hotels need to develop partnerships both with tour operators and local businesses to promote the destination, as this is key to the success of small hotel businesses in Greece,” according to the chamber.
During the forum, it was also underlined that appropriate content is essential to boost hotel sales and that a particular focus should be placed on the “experiences” that both the destination and the tourism enterprise itself can offer customers.
Moreover, it was made clear that a hotel’s digital marketing strategy must evolve around the concept of the offered product and that the use of modern technology tools for the creation of promotional content is of great importance.
The Greek Travel Pages (GTP) was a Media Sponsor to the 2nd International Hospitality Forum.