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Kassandra Bay Resort & Spa is Looking for an Assistant Reservations Agent

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Kassandra Bay Resort & Spa on Skiathos, wishes to hire an Assistant Reservations Agent.

Responsibilities:

  • Act as reservations agent under the guidance of reservations manager, insert bookings in hotel reservations system, confirm booking forms, use of online systems GDS, B2B, B2C
  • Management of allotment contracts
  • Room allocation
  • Management of incoming requests (email & phone)
  • Provide assistance to the events department ( i.e. electronic emailing, assistancein preparation of each event)
  • Be familiar with the overall hotel operations, Kassandra Bay Resort policies and sources of information in order to provide efficient and compliant support
  • Draft correspondence for the reservations manager signature to ensure a timely and accurate written communication process
  • Maintain an electronic appointment calendar and adjust schedules to accommodate changes in priorities
  • Perform any other duties that management may reasonably require

 

Qualifications:

  • Degree in Business Administration/Marketing/Public Relations or qualifications in another relevant field
  • At least 2 years working experience in the tourism sector, preferably in hotels reservations departments
  • Perfect knowledge of English; knowledge of a second foreign language will be considered an added value
  • Excellent Computer skills, (Microsoft office, ability to produce pdf and PowerPoint presentations)
  • Demonstrate experience in providing administrative and office support to senior executives, and working in a high volume, office environment
  • Knowledge of Channel Manager systems and Protel will be considered an added value
  • Driving licence
  • Knowledge of shorthand or ability to take minutes accurately during meetings, good analytical skills with an ability to assimilate information on a range of topics as well as excellent in organisational skills, able to multi-task, establish priorities, anticipate requirements and meet deadlines.
  • Professional integrity, appearance and behaviour
  • Team Spirit

 

The company offers:

  • Work all year round in Athens during the winter (6 months in Athens) and 6 months during the summer season in Skiathos
  • Dynamic and pleasant working environment
  • Chances for further development

 

Interested candidates should apply here.

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