Celestyal Cruises recently announced it has selected SetelHellas to equip its offices in Greece and Cyprus, including Optimum Ship Management, with Cisco IP telephony service. SetelHellas is an international provider of leading ICT solutions specially designed for the maritime and offshore vertical businesses.
Celestyal’s new installation will integrate communications, foster collaboration, improve efficiency and increase overall productivity throughout the entire enterprise.
“We were looking to create a seamless interface between all of our offices, and SetelHellas provided us with a solution that bundles all of our communications into a single platform,” said Celestyal Cruises CEO Kyriakos Anastassiadis.
The Cisco IP telephony solution, provided, implemented and supported by SetelHellas, combines B2B and B2C connectivity and enables Celestyal Cruises’ teams in Greece and Cyprus to cooperate more effectively and to provide even better service to the company’s partners and customers around the world.
According to an announcement, the solution includes Next Generation Communication Services, including VoIP, Instant Messaging, and Web and Video Conferencing, all of which enhance and strengthen the company’s autonomous digital infrastructure and enable direct, instant communications between employees at all of the company’s offices and between the company and its customers, partners and suppliers.
The Celestyal Cruises MIS/IT department will gradually exploit the entire system over the 2017 Aegean cruise season.