During the 2016 Seatrade Cruise Global Convention held recently in Miami, IBS Software and Celestyal Cruises signed a contract for delivery of IBS’ next-generation iTravel Cruise Reservation System. Celestyal becomes the third travel company and first cruise line to implement IBS’ iTravel “software as a service,” or SaaS, lifecycle reservations platform.
IBS provides information technology systems to cruise lines, travel companies, hotels and tour operators.
“Celestyal and IBS have a long and successful history, and we are excited to take this partnership to the next level”, said Kyriakos Anastassiadis, chief executive officer of Celestyal.
With iTravel, Celestyal will be able to offer inclusive cruise packages with dynamic pricing capabilities that enable quick response to changing market conditions while enabling cross-sell and up-sell opportunities. Celestyal Cruises also currently employs IBS’ Ship Partner onboard property management system across its five-ship fleet.
“We are anticipating increased demand from our B2B and B2C channels and we expect iTravel to be a key enabler of our growth strategy”, Mr Anastassiadis added.
On his part, Asish Z Koshy of IBS Software said that the company is increasingly focusing on developing innovative & transformational solutions for the cruise industry.
“Celestyal Cruises, IBS’ first cruise line customer deciding to adopt iTravel is a true endorsement of our forward-looking strategy and our capability to deliver on our promises”, he said.
Celestyal Cruises is the only home porting cruise operator in Greece and the preeminent cruise line for the Greek Islands, Turkey and Cuba.