Emirates emerged as the biggest winner at the 2015 APEX Passenger Choice Awards held at the Oregon Convention Center Ballroom in Portland, Oregon, USA on Monday.
The airline clinched seven awards, topping all the categories it was nominated in. The honours included Best Overall Passenger Experience and Best in Region: Middle East for the sixth consecutive year.
“The customer is at the heart of everything we do”, Adel Al Redha, Emirates’ Executive Vice President and Chief Operations Officer, said.
“In the air and on the ground, at the frontline and behind the scenes, our dedicated staff work hard every day to deliver an exceptional travel experience. To be recognised by passengers is the best kind of recognition and we will strive to keep raising the bar.”
Emirates was also recognised for its on board product offering and airport services, being awarded: Best In-Flight Entertainment User Interface, Best In-Flight Connectivity and Communications, Best Cabin Ambience, Best Food and Beverage and Best Ground Experience.
Emirates operates the world’s largest fleets of the iconic A380 and popular Boeing 777s that include mobile phone services and free Wi-Fi. The airline’s trademark service is delivered by its team of international cabin crew who come from over 130 countries and speak over 60 languages.
The Passenger Choice Awards, created by the Airline Passenger Experience Association (APEX), invites air travellers from around the world to rate their recent in-flight experiences. Passengers from over 200 countries voted for their favourite airlines in this year’s awards and voting took place over a two-month period from May to June.
It was a week of celebrations as Emirates also clinched a special anniversary award at the inaugural Aviation Achievement Awards held in conjunction with the 2nd Gulf Aviation Networking Event 2015 in Dubai. The award recognised Emirates’ 30 years of excellence.