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Young Face of the Week: Fani Flerianou-Demertzi, Sales & Marketing Coordinator at Gold Star Aviation

GTP has launched a weekly column that introduces the young professionals of the Greek tourism industry. Every week, a young Greek professional will refer to issues related to their profession, the travel & tourism sector and Greece as a destination.

Flerianou_profile picture_02Fani Flerianou-Demertzi

“New horizons are constantly opening up in the tourism industry… It is important that you remain alert, maintain the right approach and always work to provide the highest level of customer satisfaction.”

Company: Gold Star Aviation
Location: Athens

Fani was born in Athens in 1987 and has been working in the aviation industry for four years. Her family has a long tradition in the aviation industry; starting from her grandfather who was working for Ethiopian Airlines in the 1950’s.
After graduating from the Panteion University of Social Sciences in Athens, she started working for Gold Star Aviation as a Sales and Marketing Coordinator. Since then she has been actively involved in organising journalist assignments abroad, advertising strategies, social media campaigns and special events for the airlines represented by Gold Star Aviation.
Currently, Fani is undertaking a postgraduate degree on “Tourism Management” as part of her personal and professional development.

  • What are the things you like best about your job and how would you describe your management philosophy in aviation and tourism ?

My job is very challenging. Each day is different from the previous one due to frequent new issues arising. New horizons are constantly opening up in the tourism industry and I believe it is therefore important that you remain alert, maintain the right approach and always work to provide the highest level of customer satisfaction.

  • Have you had to face any challenges in your career to get to where you are today?

So far it has been a very positive experience for me, however I think it is very important to continue to work hard to develop both personally and professionally, especially during such a critical time for Greece.

  • In regards to aviation, where do you think Greece needs to improve the most?

Although the aviation industry in Greece has certainly made great progress in recent years, Athens needs to regain its position as a hub and this can only happen with a competitive airport.

  • Where are you from and what is your area’s best kept “secret”?  (In other words, what shouldn’t be a secret in your opinion and should be promoted more abroad?)

My place of origin is the island of Naxos. Naxos has many hidden treasures and there are many archaeological sites to visit. I think Naxos should be promoted more inside and outside of Greece.

  • If you could pass on a message to the aviation/tourism industry about Greece, what would it be?

Visit Greece throughout the year. It is worthwhile.

  • What are your plans for the future?

One of my main priorities is to complete my postgraduate degree at the Greek Open University on “Tourism Management”. In the meantime, I will continue to work alongside my colleagues to reach out to foreign carriers so they opt for Greece as their next new destination.

  • If you didn’t work in the tourism industry where would you be?

If I didn’t work in the tourism industry, I would have liked to have been a criminologist for Europol.

 Connect with Fani Flerianou-Demertzi on LinkedIn

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