Latest version of the agency desktop now incorporates leading-edge air merchandising solution
Travelport has launched a new version of Travelport Smartpoint, its industry-leading agency desktop technology aimed at making booking travel easier and more profitable for travel agencies.
The new version will be introduced to travel agencies around the world over the next few weeks.
Since its launch, Travelport Smartpoint has been redefining how travel agencies sell to their customers. Specifically, it has enabled travel consultants to sell a wider range of air, hotel and car content, reduce training time, improve sales productivity, earn new revenues and provide higher levels of service to their customers.
Significantly, the new version of the desktop facilitates improved upselling and cross selling opportunities through the integration of Travelport’s game-changing Rich Content and Branding merchandising solution for airlines.
This industry-leading solution gives travel agents unique access to rich visual imagery and more detailed product information from participating airlines.
It matches the content and brand experience on the airline’s own website and makes the comparison and selling of airlines’ products and services easier and more effective by allowing the agent to better understand the airline’s offering such as what’s included in the price and what upgrades and ancillaries are available.
Other key benefits of the latest Travelport Smartpoint version include:
– Improved navigation, graphical mapping and interactive screens to make selling additional services such as hotel rooms and car hire, easier and quicker;
– Enhanced features including new, interactive graphical airline seat maps and ancillary services such as bags and lounge access which airlines are able to market to different customers at different prices in line with their loyalty schemes, thereby providing travel agencies with significant new upsell and cross sell opportunities;
– The continuing ability to shop and book full service and low cost airlines side by side within the existing agent workflow, a major boost to agent efficiency.
The latest version of the desktop also continues to offer a virtual account number (VAN) payment solution, which integrates a safe, secure and fully integrated payment solution directly in their desktop environment. This solution is provided by eNett, in which Travelport owns a majority stake.
For more information about Travelport Smartpoint, press here.