The Nana Beach Hotel on Crete, Greece, has once again been recognized for the quality and excellent customer service with the awarding of the TUI UK & Ireland Gold Medal 2013.
The Gold Medal award rewards the achievements of TUI Thomson and First Choice hoteliers from around the world. TUI Thompson and First Choice are owned by TUI UK & Ireland, one of Europe’s strongest tour operators.
The Gold Medal awards are based on feedback scores from Customer Satisfaction Questionnaires completed by Thomson and First Choice holidaymakers, rating the quality of the hotel’s facilities, customer service and safety.
“Nana Beach Hotel invests continuously to modernize its infrastructure and upgrade its services, aiming to offer its guests a comprehensive and high-quality living experience,” the Greek hotel’s management said in an announcement.
TUI UK & Ireland’s annual Gold Awards were announced last November during the World Travel Market 2013. The prize-giving ceremony took place last May at the offices of TUI in Heraklion, Crete, in the presence of TUI Travel’s senior yield team manager, Michelle Maers; yield executive Greece, Dee Banks; and area manager, Dawn Fisher. The award was received by the general manager of the Nana Beach Hotel, Ilias Kalathas.
Nana Beach Hotel is operated by Karatzis S.A.