The “Accessibility Pass” aims to help people with accessibility needs find a hotel or conference center that can accommodate their specific needs, making their overall hospitality experience a simple and friendly one.
It is a global certification scheme that classifies hotels’ and conference centers’ accessibility level, based on their infrastructure, services and personnel skills.
Within this framework, executives and employees of Crowne Plaza Athens City Center and Holiday Inn Athens attended a training program on how to offer services to guests with accessibility needs and are now certified with the “Accessibility” Certifications for Professionals in
– Hotel Management
– Hotel Guest Services and
– Hotel Housekeeping & Facilities Services
The certification of both hotels and their human resources departments was conducted by PEOPLECERT.