Family Comes First For Lufthansa This Summer
Cuddly animals receive a “Teddy boarding pass” – New Disney movie “Planes” turns seat into theater at 40,000 feet – 45th anniversary of dedicated kids’ service
With the summer travel season in full swing, Lufthansa is once again bolstering its services for the entire family with unique “Family Check-in Areas” at Frankfurt and Munich Airports, enhanced onboard children’s meals, snacks and games, as well as mementos that even the youngest travelers will treasure.
The new family Check-in Area hosted by Lu & Cosmo: The new “Family Check-in Areas” are for families traveling with children up to 12 years old and conveniently located at both Frankfurt and Munich Airports. The path to the counters looks like a runway, past monitors displaying “Lu” & “Cosmo,” known for welcoming the youngest passengers to Lufthansa flights.
The first ever boarding pass for a Teddy: Cuddly animals are not left stranded either – they, too, receive a “Teddy boarding pass,” all their own!
Logbook revival for little flyers: A legend is coming back to the cabin: A new logbook for kids will be handed out on all flights by the crews to our youngest guests. All the kids need to do is fill in the logbook with the information on the boarding pass or from the airshow. Naturally the logbooks can be signed on every flight by a member of the crew. For the kids it’s all about entering the flights one after the other. After the 12th departure they will be presented with the sought-after Junior Pilot certificate, signed by the captain himself.
New healthy meals for entertainment: On board Lufthansa’s long haul flights, the new Kids’ menus are sure to get children’s hearts racing, offering them even more entertainment. Here, they will find coloring-books, puzzles and fun illustrations of meals to build their appetites. The recipes of the meals served will also be provided so that they can be cooked again at home.
Disney movie “Planes” on screen at 40,000 feet from October: The new Disney 3D animation film “Planes” will be available on Lufthansa’s Media World – Long Haul in-flight entertainment system from 1 October 2013. “Planes” is about a small propeller plane named Dusty, who wants to take part in the world’s most famous airplane race even though he is afraid of heights.
JetFriends – a special frequent flyer program for the youngest: For children who are enthusiastic about traveling, future pilots or those who simply love to play and have fun, the free JetFriends club for kids and teens is just the thing. The club offers a glimpse into the world of aviation and behind the scenes at Lufthansa, as well as runs regular competitions and membership is open to any child or teenager aged from two to 17.
Over 45 years of special care: Lufthansa has a long standing tradition of providing year-round special services to families with small children, customers with limited mobility and passengers requiring extra care. Known as the famous “Red Cap” Service, Lufthansa’s Special Services team has hundreds of colleagues tasked with providing special care, whether it is accompanying children traveling on their own, elderly passengers or passengers with reduced mobility. The service was introduced in May 1968.