Amadeus Rolls Out New Solution That Allows Travel Agents To Book From Anywhere In The World

The industry’s only fully online professional booking and fulfilment platform which requires no local installation and is fully adapted to meet the needs of travel agency customers

Amadeus continues the deployment of Amadeus Selling Platform Connect, a solution that gives travel professionals more flexibility to be out meeting clients, learning new things, and booking travel.

“We are helping to shape the future of travel by giving our customers a solution which is completely in tune with their work-flows and can be customized to suit their exact business needs,” said Rudy Daniello, Director, Distribution Product Management at Amadeus.

The Amadeus Selling Platform Connect enables travel agencies to access their customers’ bookings from anywhere in the world, from any device with an Internet connection. The platform is accessed through a user ID and password, without the necessity to install any software. Unique in the industry, this feature greatly broadens travel agencies’ business opportunities. The online nature of the platform also means that updates or new tools are shared instantaneously with the rest of the network.

According to Amadeus, the solution has been adapted with customers’ needs in mind. The platform has strong customization and regionalization capabilities, enabling travel agencies to request local content integration or to have the solution packages designed to fit their way of working.

It also provides a variety of innovative tools to travel agencies, including the Cryptic Magic tool, which automatically translates cryptic commands into graphical actions, as well as a number of productivity enhancements. The new navigation model provides seamless interaction between the graphical interface and the command page, thanks to advanced user research design techniques.

The new solution is gradually being rolled out across the Amadeus markets, with more than 20 markets deployed today in Africa, Eastern Europe, Latin America and North America, and more regions coming soon. Amadeus offers full support to help customers migrate from existing solutions as well as new customers who join the platform.

“The day is coming when business will no longer be tied to the confines of an office… We need to be out among our clients; we can’t sit in one place any longer… Amadeus helps us achieve that with products like Amadeus Selling Platform Connect,” said Gary Oakley, VP of Travel Services at House of Travel in Miami, USA, said.