Emirates Wins Editor’s Choice Award For KIS System

Emirates’ Knowledge-driven Inflight Service (KIS) System, an initiative to harness technology to enhance customer experience, recently received the Editor’s Choice Award from Corporate Publishing International media group.

The KIS system and tablet, which was developed by Emirates’ Group IT in partnership with Microsoft and HP, enables the cabin crew to operate with greater efficiency and provide a more personalized service to the airline’s customers, a press release said.

Created exclusively for the use of Emirates, the technology places flight, staff and passenger-related information into the hands of the airline’s cabin crew. This enables the team onboard to respond to operational and customer needs.