Hellenic Seaways, a leading coastal ferry operator in Greece, has designed special programs for its passengers. The company’s fleet of 34 ferries serves the northeastern Aegean, Cyclades, Crete, Argosaronikos and Sporades, and also provides freight service to Venice, Italy.
The company is keen on constantly upgrading its passenger service and regularly modernizes its vessels and renews its fleet. It uses cutting-edge technology to design and develop improved services based on passenger needs and expectations. High standards for luxury and hospitality are maintained aboard its vessels and are critical in the design and construction of vessel interiors.
Hellenic Seaways offers a Loyalty Club – Bonus Miles program that rewards loyal customers with a ten percent refund on the total value of purchased tickets by offering free tickets of equal value, once a specific number of miles have been acquired, to any destination the company’s ferries serve.
The Multiple Trip Ticket program benefits passengers who purchase in advance a certain package of tickets offered by Hellenic Seaways. Passengers get a ten percent discount on a 20-ticket package and 20 percent discount on a 40-ticket package on the full fare of a one-way ticket.
The company also provides E-Ticket service through its 24-hour automated telephone service that lets passengers buy their tickets using an interactive voice response system (IVR) and through its website (www.hellenicseaways.gr).
The company also offers an interest-free payment program, with four payment installments for purchases over 300 euros and six payments for purchases over 500 euros when using Visa or MasterCard credit cards. This offer is valid on single tickets and multiple ticket packages.
Finally, passengers can get an early booking discount of 15 percent by purchasing their tickets up to 15 days before their departure date through this program. This offer is only valid for a limited number of seats, and for travel on Tuesday through Thursday.
Every year, Hellenic Seaways carries six million passengers, 600,000 vehicles and 105,000 trucks and trailers over 1,630,000 nautical miles in 28,500 itineraries. HSW is a fast growing company with a targeted investment program that includes the construction and acquisition of new ships as well as rearrangement of its existing fleet. As a result, Hellenic Seaways continues to strengthen its competitive position and achieves larger market shares.
Hellenic Seaways’ vessel, the Nissos Mykonos, received the Green Star certificate for environmental protection from the Italian register Rina. Built last year, the vessel serves Piraeus, Chios and Lesvos, and is the first Greek vessel to receive this certification. This certificate is granted to ships that meet all of the requirements for pollution-prevention from all ship operations, including training of the ship’s crew in the management of all matter that can negatively affect the environment.
Hellenic Seaways is committed to a new generation of ships that are environmentally friendly to ensure the protection of the Greek seas.
Hellenic Seaways also announced the issue of a bond loan for 30 million euros to pay for the construction of another passenger vessel, Nissos Chios. The loan not only covers the construction period, but the ten years after it is built.
The vessel will be constructed by Marenko at the Elefsina Shipyards and is expected to be ready at the end of October. The ship will measure 141 meters long, will carry 1,800 passengers and 418 cars. The design includes 272 beds in luxury cabins and 640 airplane style seats. The company plans to place the new vessel on the Samos itinerary that currently does not have extensive service.